Docket

Every report gets a number, an owner and an answer.

Docket is where people who use our applications report problems and ask for improvements, and where teams resolve them in the open.

Setting up

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Your administrator will email you an invitation when Docket is ready for your team.

PAY-128Example

Card payment fails after 3-D Secure check

  1. A numberPAY-128Given the moment you submit
  2. An ownerSara HaddadOne person accountable for it
  3. An answerFixed in 2.4.2Closed only when you confirm

Need access sooner? Contact your team leader or the service desk.